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Privacy Policy

Light em' up!

Maintaining the security of your data and your right to privacy is a priority to LCR. We will handle your personal data legally and fairly at all times and we will be transparent about what data we collect about you and how we use it.


This policy provides you with details about:

  • What personal data we collect

  • How we use your personal data

  • How we ensure your privacy is maintained

  • Your legal rights about your personal data


The personal data collected


LCR may collect the following information from you:

  • Your name, age/date of birth and Nationality

  • Your contact details: postal address, telephone numbers (including mobile numbers) and e-mail address(es)

  • Your billing information, including bank and VAT details.

  • Any information you submit to us via Official LCR Information Request Forms, such as the LCR Freelance Crew Form or the LCR New Starter Form.

  • Your Next of Kin contact details

  • Your passport, Insurance documentation and qualification certificates

  • Purchases and orders made by you

  • Your communication and correspondence with us and

  • Other publicly available personal data, including any which you have shared via a public platform (such as a Public Facebook page)


This list is not exhaustive, and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. We generally collect the above personal data directly from you. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources (such as references from previous employers)


How we use your data


LCR (and trusted partner acting on our behalf) uses your personal data:

  • To provide goods and services to you

  • To manage your account with us

  • To verify your identity

  • To enable us to manage customer service interactions with you and

  • As otherwise permitted or required by law or as we may notify you.


Sharing data with third parties

Our service providers, suppliers and clients

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include delivery service providers, Rental processing providers, accountants and Clients. 


LCR only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. 

Other Third Parties

Aside from our service providers, suppliers and clients, LCR will not disclose your personal data to any third party, without prior written consent. We will never sell or rent your personal data to other organisations for marketing purposes.



How long will we keep your data?


We will not retain your data for longer than is necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data for following use for necessary purposes is 6 years.


How we protect your data


LCR is committed to keeping your personal data safe and secure


Our security measures include:

  • Encryption of data

  • Regular cyber security assessments of all service providers who may handle your personal data.

  • Internal policies setting out our data security approach and training for employees.

  • Locked storage location

  • Secure cloud storage within the European Economic Area.


Legal basis for using your data:

  • The pursuit of our legitimate interests

  • The purposes of complying with our duties and exercising our rights under a contract for the sale or rental of goods and services to a customer or

  • Complying with our legal obligations


Your rights


You have the following rights:

  • the right to ask what personal data that we hold about you at any time and access this information

  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you

  • the right to ask us to delete your personal data from our systems


If you wish to exercise any of the above rights, please contact us using the contact details set out below.


Contact Information

If you have any questions about how LCR uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

  • phone us on: 01772 286 412

  • email us at:

  • write to us at: Unit A Tower Business Park, Commercial Road, Darwen. BB3 0FJ

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